control is the key to ensuring legal compliance. From a vendors’ perspective, the licensing models haven’t fully evolved yet, and there are challenges with regards to controls on measuring the usage and legal compliances.
Q:Suppose a security breach happens in the cloud, who should be held responsible?
A: There are two aspects of it. If a breach happens due to the negligence of the cloud service provider, then yes, we own the full responsibility. There can be a breach due to leaks in the client’s internal network, in which case the responsibility is not on us. We clearly define the service-level agreement (SLA) with the user enterprises and adhere to it –even in case of a breach.
Q:Apparently, cloud computing isn’t cutting much ice with the SMBs?
A: Contrary to your observation, any company, irrespective of its size, can benefit from cloud computing. This technology solution makes sense for large enterprises, midsized companies, and SMBs. Based on the nature of their operations and size, companies will have different cloud computing requirements. We have successfully engaged customers across various verticals through services that are tailored to meet their requirements. Most of these services are vertical agnostic and can be deployed for various applications and platforms.
Based on our past experience, there is absolutely no substance in believing that cloud is an expensive proposition.
Q:Have there been issues around interoperability while using cloud infrastructure?
A: When we offer our cloud services, interoperability becomes a non-issue, and the users have a seamless experience. However, given that this technology is still